Great Plains Home Exteriors ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, and your choices regarding your information.
1. Information We Collect
We may collect the following types of personal information when you contact us, request an estimate, or use our services:
Name
Property or project address
Email address
Phone number (mobile and/or landline)
Photos of your home or project area
Project details, measurements, and service notes
Basic website usage information (such as IP address or browser data collected through standard analytics tools)
We do not directly collect or store credit card numbers, driver's license numbers, or sensitive personal household data.
2. How We Use Your Information
We use your information to:
Respond to inquiries and provide estimates
Schedule appointments and service visits
Send project updates and service-related communications
Send billing or invoice-related communications
Maintain service history and warranty records
Improve our website and customer experience
3. Text Messaging (SMS) Communications
If you provide your mobile phone number through our website forms, you may receive service-related text messages from Great Plains Home Exteriors, including:
Appointment scheduling and reminders
Project updates
Estimate follow-ups
Billing or invoice notifications
Post-service review requests
We do not send promotional or marketing text messages.
Message frequency varies based on your project activity. Message and data rates may apply.
You can opt out of text messages at any time by replying STOP. For help, reply HELP or contact us using the information below.
4. How We Share Information
We do not sell or rent your personal information. We may share information with trusted service providers who help us operate our business, including:
JobNimbus (customer relationship management and communication platform)
QuickBooks (accounting and invoicing services)
These providers are only given access to information necessary to perform their services.
5. Data Retention
We retain customer information for several years as needed to maintain service history, support warranties, and comply with business and legal recordkeeping requirements.
6. Data Security
We use reasonable administrative and technical safeguards to protect your personal information. This includes secure, password-protected systems, restricted employee access, and use of reputable cloud-based service providers.
7. Your Choices and Rights
You may contact us at any time to:
Request access to your personal information
Ask for corrections
Request deletion where applicable
Opt out of communications
8. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Great Plains Home Exteriors
Email: info@gphomeomaha.com
Phone: 402-714-7488
Mailing Address: 3610 S 61st Ave Circle 68106
